Privacy Policy
gaianovarels Activity-Based Budgeting Platform
Last Updated: March 2025
Information We Collect
When you use gaianovarels's activity-based budgeting platform, we collect several types of information to provide you with personalized financial planning services. This includes personal details you provide during registration, such as your name, email address, phone number, and business information relevant to your budgeting needs.
Personal Information
- Full name and contact details including postal address in Australia
- Email address and telephone number for account communications
- Business details including industry type and company size
- Financial planning preferences and budgeting goals
- Payment information for subscription services (processed securely through third-party providers)
Usage Data
We automatically collect information about how you interact with our platform. This includes your IP address, browser type, device information, pages visited, time spent on different sections, and the features you use most frequently. This data helps us understand user behaviour and improve our services.
How We Use Your Information
Your information serves multiple purposes within our platform. Primarily, we use it to deliver personalized budgeting recommendations, track your financial planning progress, and provide customer support when needed. We also analyze usage patterns to enhance our platform's functionality and develop new features that benefit our user community.
We never sell your personal information to third parties or use it for marketing purposes outside of our direct relationship with you.
- Account management and user authentication
- Delivering personalized budgeting insights and recommendations
- Processing payments and managing subscriptions
- Providing customer support and technical assistance
- Sending important account updates and platform notifications
- Improving our services through usage analytics and feedback
- Ensuring platform security and preventing fraudulent activity
Data Storage and Security
We take data protection seriously and employ industry-standard security measures to safeguard your information. All personal data is stored on secure servers located within Australia, ensuring compliance with local data protection regulations. Our systems use encryption both in transit and at rest, protecting your information from unauthorized access.
Our security infrastructure includes regular backups, firewalls, intrusion detection systems, and access controls that limit data access to authorized personnel only. We conduct regular security audits and updates to maintain the highest level of protection for your information.
| Data Type | Storage Duration | Access Level |
|---|---|---|
| Account Information | Duration of account + 2 years | Authorized staff only |
| Usage Analytics | 24 months | Development team |
| Payment Records | 7 years (legal requirement) | Finance team only |
Your Rights Under Australian Privacy Law
Under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988, you have several rights regarding your personal information. These rights are designed to give you control over how your data is collected, used, and disclosed by organizations operating in Australia.
Access and Correction
You can request access to the personal information we hold about you at any time. If you find any inaccuracies in your data, you have the right to request corrections. We will respond to access requests within 30 days and make corrections promptly once verified.
Data Portability
You can request a copy of your data in a commonly used electronic format. This includes your budgeting data, account preferences, and usage history. We provide this information free of charge for your first request each calendar year.
Deletion Rights
You may request deletion of your personal information, subject to certain legal and business requirements. We will delete your data within 60 days of account closure, except where we're required to retain records for legal or regulatory purposes.
Third-Party Services
gaianovarels integrates with select third-party services to enhance our platform's functionality. These partnerships are carefully chosen and governed by strict data sharing agreements that protect your privacy while enabling improved services.
We work with payment processors for secure transaction handling, analytics providers for platform improvement insights, and cloud infrastructure providers for reliable service delivery. All third parties are contractually obligated to maintain the same privacy standards we uphold.
- Payment processing services for secure subscription management
- Email service providers for account notifications (data remains within Australia)
- Analytics tools for platform performance monitoring (anonymized data only)
- Customer support platforms for efficient query resolution
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your user experience and provide personalized services. Essential cookies are necessary for basic platform functionality, while optional cookies help us understand user preferences and improve our services.
You can manage your cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect some platform features, but core budgeting functionality will remain available.
Data Breach Procedures
In the unlikely event of a data breach that may pose serious harm to your privacy, we will notify you within 72 hours of becoming aware of the incident. We will also report qualifying breaches to the Office of the Australian Information Commissioner as required by law.
Our incident response procedures include immediate containment measures, thorough investigation, affected user notification, and implementation of additional security measures to prevent similar incidents.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. Material changes will be communicated to users at least 30 days before implementation through email notifications and prominent platform announcements.
The current version date is displayed at the top of this policy. We recommend reviewing this policy periodically to stay informed about how we protect your information.